Case Study
Beauty care & Beverages Distribution & Manufacturing
About Client
One of Indonesia’s Largest Beauty care & Beverages Distribution & Manufacturing. Company engages manufacturing & distribution of Bottled water industry, Cosmetics industry, Soya milk beverages industry, professional cosmetic products
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Distributors: 150 + (As on Jan 2020)
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Field Staff: 550 +
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Employee Size: 700 + Employees (As on Jan 2020)
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Retail Outlets: 120,000 +
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Consumers: 10 M +
Key Challenges
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Old Age / Costly Infrastructure.
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Dependency on 12+ multiple systems to manage business operations i.e (Inventory, Distributors, Field Staff, CRM, Sales, Contract Management, Claim Management, Reward Points, Online Selling etc.)
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Unavailability of Real-time data due to isolated and disintegrated platforms/systems.
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Major cost leakages due to unavailability of data related to productivity/efficiency of Field staff.
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Manual / Duplication of data inputs because of long supply chain.
Ecosystem Delivered
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1 Eco-system for Large Supply Chain
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3 Multi-tier architecture
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6 National Brands Associated
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12 Mobile Application for various user groups (Sales Rep, Delivery, Collector, Merchandise, SPG, Trainers, Managers etc.)
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150 Distributor on single Platform
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3,000 Users on Platform using multiple Mobile Apps
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200,000 Retailers on Platform
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400,000 + Orders Served every Year
Benefit Measured
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Able to save on IT Infrastructure 25 % every year
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Able to cutdown cost of field staff by 30 % within 1 year
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Able to improve the delivery lead time by 33 % within 8 months
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Able to process claim by 34% faster within 1 year