Case Study

Beauty care & Beverages Distribution & Manufacturing

About Client

One of Indonesia’s Largest Beauty care & Beverages Distribution & Manufacturing.  Company engages manufacturing & distribution of Bottled water industry, Cosmetics industry, Soya milk beverages industry, professional cosmetic products

  • Distributors: 150 + (As on Jan 2020)

  • Field Staff: 550 +

  • Employee Size: 700 + Employees (As on Jan 2020)

  • Retail Outlets: 120,000 +

  • Consumers: 10 M +

Key Challenges  

  • Old Age / Costly Infrastructure.

  • Dependency on 12+ multiple systems to manage business operations i.e (Inventory, Distributors, Field Staff, CRM, Sales, Contract Management, Claim Management, Reward Points, Online Selling etc.)

  • Unavailability of Real-time data due to isolated and disintegrated platforms/systems.

  • Major cost leakages due to unavailability of data related to productivity/efficiency of Field staff.

  • Manual / Duplication of data inputs because of long supply chain.

Ecosystem Delivered

  • 1 Eco-system for Large Supply Chain

  • 3 Multi-tier architecture

  • 6 National Brands Associated

  • 12 Mobile Application for various user groups (Sales Rep, Delivery, Collector, Merchandise, SPG, Trainers, Managers etc.)

  • 150 Distributor on single Platform

  • 3,000 Users on Platform using multiple Mobile Apps

  • 200,000 Retailers on Platform

  • 400,000 + Orders Served every Year  

Benefit Measured

  • Able to save on IT Infrastructure 25 % every year

  • Able to cutdown cost of field staff by 30 % within 1 year

  • Able to improve the  delivery lead time by 33 %  within 8 months

  • Able to process claim by 34% faster within 1 year