A prominent player in the Food Industry has carved a niche by focusing on core values such as quality, innovation, and sustainability. Serving a diverse market, from retail chains to direct consumers, the company has built a strong operational base. However, it was grappling with inefficiencies in its operations, where manual handling of processes led to delays, errors, and limited visibility into critical workflows. To overcome these challenges, the company implemented an integrated Odoo ERP solution to streamline operations and improve overall efficiency.

Despite its success, the company faced significant hurdles:

• Supply Chain Disruptions : Issues in procuring raw materials due to complex tracking processes in the food supply chain.

• Operational Inefficiencies : The manual handling of financial transactions led to delays and errors.

• Fragmented Workflows : Processes like lead tracking , RFQs , sales , and invoicing were managed in silos, causing inefficiencies.

• Human Errors : Manual data entry led to frequent errors in quotations , purchase orders , and invoices .

• Delays in Communication : Lack of real-time updates slowed down decision-making and customer service.

Limited Visibility : Managers had difficulty tracking end-to-end processes , leading to missed opportunities and delays in issue resolution.

The company adopted Odoo ERP solution to address these challenges, focusing on modules such as CRM , Sales , Purchase , Inventory , and Accounting . Each module was customized to align with the company’s unique workflows and to streamline operations across various stages of production, procurement, and distribution.

• Improved Operational Efficiency :

• Reduced lead time for RFQs , sales quotations , and purchase orders by 30% .
• Eliminated manual data entry errors , improving process accuracy.
  
  

• Enhanced Customer Satisfaction :

• Faster response times to customer inquiries and orders.

• Improved transparency in order tracking and communication.
  
  

• Streamlined Workflows :

• Seamless integration of processes from lead generation to invoicing, fostering better collaboration across teams (sales, procurement, logistics)
  
  

• Real-Time Visibility :

• Managers gained insights into operations with real-time dashboards , facilitating faster decision-making.
  
  

• Cost Savings :

• Reduced operational costs by automating repetitive tasks and minimizing errors.

• Optimized resource allocation and inventory management .
  

• Revenue Growth : Increased sales by 25% due to better lead conversion and efficient order management.

• Time Savings : Reduced process cycle times by an average of 40% .

• Error Reduction : Achieved over 95% accuracy in transactions.

• Customer Retention : Enhanced satisfaction levels led to a 20% increase in repeat customers.
  

By implementing Evozard’s tailor-made Odoo ERP solution, the company transformed its operations, enabling seamless integration of end-to-end processes. The company now operates with greater efficiency, accuracy, and customer-centricity. This case study underscores the value of ERP solutions in addressing business challenges and driving growth in a competitive industry like the food sector.